Where does JayBela ship from?
All of our items are shipped from California.
Do you accept orders placed outside of the United States?
We do ship worldwide.
We offer two options for International Delivery: First Class Mail which can take between 2-4 weeks for delivery to you. We also offer Priority Mail International Delivery which can take between 6 to 10 business days for delivery to you.
When can I expect to receive my order?
Our normal order processing time is 1-3 business days. Once shipped, domestic orders take anywhere from 2-5 business days to arrive to your door. International shipping times vary anywhere from 2 and 8 weeks.
Please note, some items may take approximately 5 to 15 business days to ship to you. The processing time for each item can be found in the Description area of each listing. If you need your item by a specific date, please contact us before placing your order to assure delivery by the requested date.
Can I track my order?
As soon as your order ships, we will send you a shipping confirmation email that will contain your USPS tracking information. You can also check the status of your order by visiting the "Order Tracking" tab. Please Contact Us with any questions regarding your order.
Do you offer express or overnight shipping?
We do offer express or overnight shipping for an additional shipping fee. The cost varies on your location. Please contact us prior to placing your order if interested.
PLEASE NOTE: WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES ONCE THEY HAVE BEEN DELIVERED TO YOU. WE WILL WORK WITH YOU AND THE SHIPPING CARRIER TO HELP LOCATE YOUR PACKAGE, BUT WE CANNOT RE-SEND OR ISSUE A REFUND FOR AN ORDER THAT THE SHIPPING CARRIER CONFIRMED AS DELIVERED.